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Refund & Returns Policy

We have a passion for our quality gifts, but we understand that sometimes for all sorts of reasons, you may feel you want to return or exchange an item. We will always refund the full amount or exchange a product, provided these guidelines have been followed.

For obvious reasons we ask that all goods are returned in pristine condition, unused and in the original packaging. Unfortunately, if goods are returned without the original wrapping they came in, we reserve the right to deduct 20% of the value from your refund.

Please ensure you return any unwanted goods within 14 days. Your statutory rights are unaffected.

Refunds and exchanges will only be processed once items have arrived back in our possession.

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Location

Phone: 01256 780491

Address: 14 Meon Road, Oakley, Basingstoke, Hampshire RG23 7AL